FAQs

Frequently Asked Questions (FAQs) ā€“ AppliKart.com

1. How do I place an order on AppliKart?

Simply browse our products, add your preferred item to the cart, and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order.

2. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • UPI

  • Debit & Credit Cards

  • Net Banking

All online payments are processed through secure payment gateways.

3. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on most products. COD availability will be shown on the product page and checkout.

4. How long does delivery take?

Delivery timelines depend on your location:

  • Metros & Tier 1 cities: 3ā€“6 business days

  • Tier 2 & Tier 3 cities: 4ā€“8 business days

  • Remote locations: 6ā€“10 business days

5. How can I track my order?

Once your order is shipped, you will receive a tracking link via SMS or email.
You can also contact us at applikarthelp@gmail.com for tracking assistance.

6. What is your return policy?

We offer a 5-day return window from the date of delivery.
The product must be unused, undamaged, and in its original packaging.

For full details, please refer to our Return & Refund Policy.

7. How do I request a return or refund?

Email us at applikarthelp@gmail.com within 5 days of delivery with:

  • Order ID

  • Reason for return

  • Clear photos/videos of the product

Our team will guide you through the process.

8. When will I receive my refund?

Once the returned product passes quality inspection:

  • Prepaid orders: Refund within 5ā€“7 working days to original payment method

  • COD orders: Refund via UPI or bank transfer

9. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item:

  • Contact us within 24 hours of delivery

  • Share clear photos/videos via email

We will arrange a replacement or refund after verification.

10. Can I cancel my order after placing it?

Orders can be cancelled only before dispatch.
Once shipped, cancellation is not possible. You may request a return after delivery.

11. Do you ship outside India?

No. Currently, we only ship within India.

12. What if my delivery is delayed?

Delivery delays may occur due to courier issues, weather conditions, or high demand.
If your order is delayed beyond the expected timeline, please contact us.

13. Is my personal information safe?

Yes. We take customer privacy seriously.
All personal data is handled securely as outlined in our Privacy Policy.

14. How can I contact customer support?

You can reach us at:
šŸ“© applikarthelp@gmail.com
ā± Response time: 24ā€“48 business hours

15. Are your products quality checked?

Yes. We work with trusted suppliers, and all products go through basic quality checks before dispatch.